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Chile · Law

Law 21,431 on digital platform workers

In forceLaw 21,431 (platforms)

Summary

It regulates employed and independent platform work. It bans discrimination through algorithms, requires informing workers of the safeguards adopted, gives them access to their data and ratings and lets authorities inspect the algorithm.

Who it applies to

Digital service platform companies (delivery, transport and similar) with workers in Chile.

Penalties

Labor Code fines imposed by the Labor Directorate.

Official name
Ley N° 21.431, que modifica el Código del Trabajo regulando el contrato de trabajadores de empresas de plataformas digitales de servicios
Official reference
Diario Oficial 11-mar-2022; vigente desde el 1-sep-2022
Regulator
Labor Directorate (Dirección del Trabajo)
Official source
Check the sourceHow we verify sources

Key dates

Obligations and dates

Obligations table
ObligationArticle or citationStatusDateWho it applies toVerification
Algorithmic non-discrimination and worker informationCódigo del Trabajo, art. 152 quinquies EIn forceAlready applicableIf you run a digital service platform with workers in Chile.Verified in the official source on November 2, 2026
Access to data and ratings, and authority access to the algorithmCódigo del Trabajo, art. 152 quinquies DIn forceAlready applicableIf you run a digital service platform with workers in Chile.Verified in the official source on November 2, 2026
Contract covering data processing and the impact of ratingsCódigo del Trabajo, arts. 152 quáter S y 152 quáter XIn forceAlready applicableIf you engage platform workers, employed or independent.Verified in the official source on November 2, 2026

Algorithmic non-discrimination and worker information

Código del Trabajo, art. 152 quinquies EIn force

Already applicable

When it relates
If you run a digital service platform with workers in Chile.
What the rule provides
  • Take measures to prevent discrimination in work allocation, bonuses, incentives and pay, including indirect discrimination.
  • Inform workers of the mechanisms and procedures adopted.
Typical evidence
  • Communication to workers about the algorithm.
  • Documented bias tests.
Verification
Verified in the official source on November 2, 2026Articles checked in BCN LeyChile (Law 21,431, Official Gazette Mar 11, 2022). The effective date (Sept 1, 2022) comes from secondary sources (Carey).

Access to data and ratings, and authority access to the algorithm

Código del Trabajo, art. 152 quinquies DIn force

Already applicable

When it relates
If you run a digital service platform with workers in Chile.
What the rule provides
  • Give workers their data, especially ratings, within 15 business days, and allow portability.
  • On request, give authorities access to the algorithm's code, full explanations of how it decides and its training data.
Typical evidence
  • Access procedure with deadlines.
  • Technical documentation of the algorithm.
Related base documents
Verification
Verified in the official source on November 2, 2026Articles checked in BCN LeyChile (Law 21,431, Official Gazette Mar 11, 2022). The effective date (Sept 1, 2022) comes from secondary sources (Carey).

Contract covering data processing and the impact of ratings

Código del Trabajo, arts. 152 quáter S y 152 quáter XIn force

Already applicable

When it relates
If you engage platform workers, employed or independent.
What the rule provides
  • State in the contract how personal data is processed and how user ratings affect the worker.
  • For independent workers, set transparent and objective assignment criteria and data protection rules.
Typical evidence
  • Updated contract templates.
Verification
Verified in the official source on November 2, 2026Articles checked in BCN LeyChile (Law 21,431, Official Gazette Mar 11, 2022). The effective date (Sept 1, 2022) comes from secondary sources (Carey).

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