Terms of Sale

Version 1.1 · Effective November 12, 2026.

1. Who we are

AI Policy Generator (aipoliciesgenerator.com) is a site of GROU LLC, a limited liability company organized under the laws of the State of Wyoming (United States), with its address at 30 N Gould St Ste N, Sheridan, Wyoming 82801, United States ("we," "us"). Contact: privacy@aipoliciesgenerator.com. Full details are in the Legal Notice.

2. Scope and acceptance

2.1. These Terms govern purchases of AI Policy Generator products. Together with the License, the Refund Policy and the Privacy Notice, they form the contract between us and the person or organization purchasing ("Customer").

2.2. Customer accepts these Terms by ticking the acceptance boxes before payment. The order confirmation email includes links to the current Terms of Sale, License and Refund Policy, stating their version.

2.3. Purchasers must be of legal age. Anyone purchasing on behalf of an organization represents that they can bind it.

2.4. If Customer is a consumer under the law that applies to it, Customer keeps every right that law grants and that cannot be excluded by contract. In several countries, a company buying for its own use as an end user may also be a consumer.

3. What we sell and what we do not

3.1. Base documents. Editable reference documents (policies, procedures, checklists, registers, matrices, notices and templates) on AI and data protection, in DOCX and PDF. Indicative price per document: USD 19, 39 or 59 depending on type.

3.2. Kits and full pack. Kits are sets of base documents at a combined price (indicative: USD 99 to 189). The full pack (91 documents) costs USD 297 and is downloaded as a ZIP, not customized.

3.3. Update pass. Optional, USD 49 per order, one-time payment with no automatic renewal, within the scope of Section 8.

3.4. What we do not sell. We do not provide legal advice, consulting or document review; and we do not use artificial intelligence to draft or adapt them. Each base document is the same for every buyer. The optional customizer only inserts the data you type and removes the modules or variants you do not pick; it does not assess your situation.

3.5. The applicable price is the one shown in the order summary at the time of payment. Each product's characteristics (content, format, topics covered and source date) are described on its product page.

3.6. Free documents. Four documents are provided free of charge, under the internal-use license in the License (Sections 3 and 3.5). They are delivered through a link sent to the email entered in the download form, and whoever downloads accepts the License and the Privacy Notice by ticking the box in the form. As there is no purchase or payment, the rules on ordering, prices, the 12-month link delivery, the update pass, cancellation and refunds (Sections 5 to 10) do not apply; Sections 4 and 11 to 20 do. Using the documents with clients requires a Partner License (License, Section 5).

4. Nature of the products: not legal advice

4.1. The documents are general reference material. They are not legal advice, they are not a substitute for the advice of an attorney, and they do not create an attorney-client relationship. We are not a law firm.

4.2. Each document reflects our reading of the sources as of the date stated in it. Customer decides whether and how to adapt and use it and is responsible for the final content and how it is applied. Where needed, Customer should consult a qualified professional licensed in each jurisdiction where it will apply.

4.3. We do not guarantee that using the documents will ensure compliance with any law, avoid penalties, or be accepted by any authority, customer or auditor.

4.4. The free self-assessment is a reference map of rules related to the user's answers. It does not determine Customer's legal obligations or whether a rule applies to Customer.

4.5. Customer may adapt the documents with its own resources, including its own AI assistants, under its own responsibility. We do not receive or process the documents Customer adapts.

5. Ordering process

5.1. Steps. (1) Customer selects products and its billing country; (2) reviews the cart summary, can correct or remove items, and ticks the boxes; (3) pays on Stripe's secure Checkout page, where Customer can enter its tax ID; (4) sees the confirmation page and receives an email with the link to its downloads.

5.2. Countries. We sell to customers in any country, except those subject to US sanctions (Section 14).

5.3. Correcting errors. Before paying, Customer can go back to the cart. If Customer spots an error after paying, Customer should email support@aipoliciesgenerator.com.

5.4. Contract formation. The contract is formed when payment is confirmed. If payment is pending (asynchronous methods), access opens on confirmation.

5.5. Records and language. We keep an electronic record of the order and of the accepted version of the Terms. The contract may be concluded in Spanish or English (Section 18).

6. Prices, taxes and invoices

6.1. Prices are shown in USD. At launch we do not calculate or add taxes to the price: the amount shown is the amount charged. If we add taxes in the future, we will show them before payment.

6.2. Customer may enter its tax ID on the payment page and is responsible for its accuracy. We do not provide tax advice.

6.3. We issue an electronic receipt or invoice through our payment processor. It may not qualify as a local tax receipt in Customer's country.

6.4. Currency-conversion fees, withholdings or taxes charged by Customer's bank are outside our control.

6.5. Payments are processed by Stripe. We do not store full card details.

7. Delivery, access and formats

7.1. Delivery. After payment, Customer receives a signed download link by email. No account is needed.

7.2. Start of supply. Supply of the digital content begins when Customer downloads the first document from the order. We log each download (date, time and IP) for security and to apply the Refund Policy.

7.3. Access period. The link provides access for 12 months from purchase. The link is signed and expires. If Customer loses it or thinks someone unauthorized has it, Customer can email support@aipoliciesgenerator.com with the purchase email and order number to ask for a new one. We recommend downloading and saving the documents before access expires. The license to downloaded documents continues afterwards (License, Section 3).

7.4. Safekeeping the link. The link works like a key: anyone who has it can get in. Customer must keep it safe, share it only within its organization, and tell us of any suspected unauthorized use.

7.5. Formats and customization. DOCX and PDF, in Spanish and English; one ZIP per kit; the full pack is downloaded as a ZIP, not customized. Customization (inserting the organization's data and removing the modules not picked) is offered per document or per kit, up to 10 documents per operation. Editing requires a DOCX-compatible word processor and a PDF reader.

8. Update pass

8.1. No pass, no updates. Documents reflect the sources as of the date stated in them. Unless Customer bought the pass, we have no obligation to update delivered documents or to notify Customer of regulatory changes.

8.2. What it includes. For 12 months from its purchase: (a) downloads of any new versions we publish of the documents in the order and (b) an email when we change an entry in our database that is related to those documents. We decide whether and when to publish a new version.

8.3. What it is not. The pass is not a legal monitoring service: it does not analyze Customer's situation, it will not necessarily catch every regulatory change or catch it within any particular time, and documents Customer has already adapted do not update themselves.

8.4. Pass guarantee. If we publish no new version of any document in the order during those 12 months, we will refund the pass if Customer asks within 30 days after it ends.

8.5. This does not limit a consumer's statutory rights regarding conformity of digital content, including updates needed to maintain conformity, where the law grants them.

9. Cancellation, refunds and withdrawal

9.1. Cancellation before download. Customer may cancel the purchase for a full refund within 14 days of purchase if it has not yet downloaded any document from the order, using the "Cancel a purchase" function (site footer, confirmation email and access page) or by email. On cancellation, access to the downloads is blocked immediately, we send an acknowledgment by email, and we process the refund manually to the same payment method without undue delay and, in any case, within 14 days of the request.

9.2. EU consumers. Before paying, the consumer expressly requests that supply begin with the first download and acknowledges that it loses the right of withdrawal with that download (Directive 2011/83/EU, art. 16(m)). Until then, the consumer may withdraw within 14 days using the cancellation function, available throughout the period (Directive 2011/83/EU, art. 11a, inserted by Directive (EU) 2023/2673). We confirm the consent and acknowledgment in the order confirmation email.

9.3. Other countries. If the law of Customer's country grants a right of withdrawal, cancellation or revocation that cannot be waived, Customer keeps it on the terms of that law, including after download where that law so provides.

9.4. Other refund cases (technical problems, duplicate charges, update pass) are set out in the Refund Policy.

9.5. Payment disputes. If there is a dispute or chargeback, access is suspended while it is resolved.

10. Commercial guarantee and conformity

10.1. In addition to statutory rights, we offer a voluntary 14-day commercial guarantee for access, download or corrupted-file problems, within the scope of the Refund Policy.

10.2. The commercial guarantee does not limit the statutory conformity rights the law grants to consumers.

11. Customer responsibilities

Customer agrees to: (a) review and adapt the documents before approving them and, where needed, have them reviewed by a qualified professional; (b) keep the access link safe; (c) use the products in accordance with the License; (d) not purchase from a country subject to US sanctions or use false details to get around that restriction; and (e) choose, under its own responsibility, the tools it uses to adapt the documents.

12. Intellectual property

The base documents, software, rules database and site content belong to GROU LLC or its licensors. A purchase does not transfer ownership; it grants the license described in the License.

13. Warranties and limitation of liability

13.1. We provide the products with reasonable care. EXCEPT AS STATED IN THESE TERMS AND AS REQUIRED BY MANDATORY LAW, THE PRODUCTS ARE PROVIDED "AS IS": WE DO NOT WARRANT THAT THEY ARE EXHAUSTIVE, ERROR-FREE, OR FIT FOR ANY PARTICULAR PURPOSE OF CUSTOMER'S, AND, TO THE EXTENT PERMITTED BY LAW, WE DISCLAIM THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

13.2. TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY ARISING FROM AN ORDER IS LIMITED TO THE AMOUNT PAID FOR THAT ORDER, AND WE ARE NOT LIABLE FOR LOST PROFITS, LOSS OF BUSINESS, PENALTIES IMPOSED ON CUSTOMER, OR INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES.

13.3. Nothing in these Terms excludes or limits liability for fraud, willful misconduct or gross negligence, for death or personal injury, or any other liability that cannot be excluded under applicable law, including non-waivable consumer rights.

14. Sanctions and export controls

Customer represents that it is not located in a country or region subject to comprehensive US sanctions, is not on a sanctions list, and is not purchasing on behalf of anyone who is. We may refuse or cancel an order, with a refund, where the law requires it.

15. Force majeure

We are not liable for failures caused by events beyond our reasonable control, such as widespread internet outages, failures of hosting or payment providers, or acts of authority. We will make reasonable efforts to mitigate their effects.

16. Changes to these Terms

We may change these Terms going forward. Changes do not affect orders already placed, which remain governed by the accepted version.

17. Governing law, venue and complaints

17.1. These Terms are governed by the laws of the State of Wyoming (United States), without regard to its conflict-of-laws rules, without prejudice to the mandatory consumer-protection rules of Customer's country of habitual residence. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

17.2. If Customer is a business or professional, the parties submit to the state or federal courts located in the State of Wyoming.

17.3. If Customer is a consumer, the choice of law does not deprive Customer of the protection of the mandatory rules of its country of habitual residence, and Customer may sue in the courts of its domicile where the law allows (in the EU, Regulation (EC) 593/2008, art. 6, and Regulation (EU) 1215/2012, art. 18).

17.4. Before starting a formal claim, Customer may email privacy@aipoliciesgenerator.com; we will respond within 30 days. We do not participate in any alternative dispute resolution scheme. Customer may also contact the consumer authority of its country.

18. Language

These Terms are available in Spanish and English. The version in the language in which the contract was concluded prevails, unless the law of the consumer's country requires otherwise.

19. Personal data

We process Customer's data as described in the Privacy Notice. We do not receive or process the content of the documents Customer adapts.

20. Contact

GROU LLC · 30 N Gould St Ste N, Sheridan, Wyoming 82801, United States · privacy, legal and complaints: privacy@aipoliciesgenerator.com · orders, downloads and refunds: support@aipoliciesgenerator.com