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Guides · Guide · Adoption and culture

Internal Responsible AI Awareness Campaign Guide

Plan and messaging for an internal campaign promoting AI principles and usage rules: audiences, channels, calendar, assets and metrics.

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Who it helps

Organizations that approved an AI policy and need staff to know and apply it.

Who uses it
HR, transformation, internal communications, team leads and AI users
Usual owner
Internal communications; AI governance
Formats
DOCX, PDF
Languages
Español, English
Approximate length
4 pages
Length
Standard. A complete policy, procedure, plan or guide, with roles, deadlines and evidence.
Document type
Guides. Practical guidance for your team: they explain how to do something; they are not approved as internal rules.
Document code
APG-ADP-001. APG is the AI Policy Generator collection, ADP the area (Adoption and culture) and the number identifies the document. Use it to cite the document in your document system.

Preview

Excerpt generated from the document: the "How to use this document" section, the title and the first two sections, plus the full table of contents. The rest of the text is not shown.

APG-ADP-001 · Version 1.1.0 · sources as of November 4, 2026

How to use this document

  • What it is for. This is a base guide to plan and run an internal campaign that makes the organization's AI use policy and its practical rules known: which tools are authorized, what information must not be entered, who reviews outputs and how problems are reported. It covers audiences, messages, calendar, assets, metrics and a comprehension quiz.
  • Who should own it. Usually internal communications together with the AI governance function or the [AI COMMITTEE], supported by HR and IT. Enter the function in [RESPONSIBLE FUNCTION] and the person coordinating the campaign in [OWNER].
  • Decisions to take first. The campaign assumes the organization has already approved its AI policy and its list of authorized tools. Before launching, decide who will be the voice of leadership (Section 6), which channels actually reach all staff, including people without email (Section 7), whether the dilemma mailbox will accept anonymous questions (Section 9) and which targets to set for the metrics (Section 10).
  • Fields to complete. Replace the bracketed text, such as [ORGANIZATION NAME], [RESPONSIBLE FUNCTION], [AI GOVERNANCE EMAIL] and [COMPLETE]. Adjust the messages in Section 4 to the actual rules of your policy: the campaign must not promise anything the policy does not establish.
  • Country variants. This document has no country variants. If you operate in several countries, adapt language, examples and channels to each workforce and check "Related regulatory references" for laws that call for AI training or AI literacy measures.
  • Review. Ask legal or compliance to review messages that describe obligations or sanctions, HR to validate recognition and incentives, and information security to confirm the data rules.
  • Approval and publication. The plan is approved by the executive sponsor or the [AI COMMITTEE]. Record the approval in "Version history." This guide is a working document for the campaign team; what is published to staff are the assets produced from it.

Internal Responsible AI Awareness Campaign Guide

Field Value
Organization [LEGAL ENTITY NAME]
Owning function [RESPONSIBLE FUNCTION]
Campaign coordinator [OWNER]
Executive sponsor [COMPLETE: name and title]
Approved by [APPROVED BY]
Launch date [DATE]
Review frequency [REVIEW FREQUENCY]
Contact for questions [AI GOVERNANCE EMAIL]

1. Campaign objective

1.1 [ORGANIZATION NAME] runs this campaign so that everyone who works with or for the organization knows its AI use policy and knows how to apply it in daily work.

1.2 By the end of the main phase of the campaign, we aim for every person to:

a) know where the policy is and which AI tools are authorized;
b) distinguish which information may and may not be entered into an AI tool;
c) understand that they are responsible for reviewing the outputs they use and that AI can be wrong;
d) know whom to ask a question and how to report an incident or misuse;
e) have confirmed that they read the policy.

1.3 The campaign complements, and does not replace, the AI Literacy and Training Plan. Its role is to raise awareness and give direction; training by role profile and deployment profile is delivered under that plan, and workshop attendance is entered in its log, the single source of training records. Campaign materials and dates are kept as part of the AI literacy measures the organization adopts (Section 12).

1.4 The campaign is the internal communications piece of the Change Management Plan for AI Adoption. Its launch accompanies the approval of the Responsible AI Use Policy (Including Generative AI) within the first 30 days of the 30-60-90 Day AI Implementation Roadmap: making the approved tools known early is the first containment against unauthorized AI use.

2. Scope

2.1 The campaign targets all staff, including executives, interns and temporary staff, and contractors who use AI systems on behalf of [ORGANIZATION NAME].

2.2 It covers the content of the AI use policy and of the documents that implement it: list of authorized tools in the AI System Inventory, information classification rules, human review of outputs, transparency, incident reporting and the question channel.

2.3 It is not a campaign to promote specific tools or vendor products. Assets do not show vendor brands except to indicate which tools are authorized.

Full table of contents of the document:

  • 1. Campaign objective
  • 2. Scope
  • 3. Audiences
  • 4. Key messages
  • 5. Tone and style
  • 6. Phases and calendar
  • 7. Assets and channels
  • 8. Leader kit
  • 9. Question channel and dilemma mailbox
  • 10. Metrics
  • 11. Accessibility and inclusion
  • 12. Records and evidence
  • 13. Review
  • Implementation aids
  • Related regulatory references
  • Version history

Rules in the registry whose obligations relate to this base document, based on our reading of the sources. It does not mean they apply to you.

European Union

International standards

Peru

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