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AI Policy Generator

Access to public services or benefits

AI used by public bodies or their suppliers to decide or prioritize access to subsidies, aid, social or health services, or permits. It affects vulnerable people and fundamental rights, so it requires impact assessment, transparency and human review.

Examples

By country

We only list countries where an obligation in force or adopted mentions this use case.

How rules treat it, by jurisdiction

JurisdictionLevelDateNote
European UnionHigh riskDecember 2, 2027Annex III(5)(a): assessing eligibility for public benefits and services; FRIA required for public bodies.
SpainSector rules—Law 40/2015 (automated administrative action with a responsible body) and Law 15/2022 Art. 23 (bias in public algorithms).
PeruHigh riskSeptember 10, 2026Social programs are high-risk; the public sector must perform a prior impact assessment and use NTP-ISO/IEC 42001; an AI Officer in each entity.
ChileData protectionDecember 1, 2026Law 21,719 also applies to public bodies.
United States (federal)Sector rulesApril 3, 2025OMB memo M-25-21: risk management for high-impact AI in federal agencies.
ColoradoConsequential decisionJanuary 1, 2027SB 26-189: essential government services are a consequential decision.
TexasTransparencyJanuary 1, 2026TRAIGA: state agencies must disclose AI use and may not do social scoring.
BrazilMinimal risk or no specific regime—Bill PL 2338 would ban government social scoring and treat public services as high-risk.

Common base documents

Depending on your situation

If the organization supplies the public body
If the decision is automated
If citizens are served by chatbot

Related kits

Includes 7 documents

Public Sector AI Kit

Base documents for public bodies and their suppliers: AI lead, governance model, inventory, algorithmic and fundamental rights impact assessments, human oversight and explanation to citizens.

USD 189USD 313

Complete kit · available to buy

Find out what applies to you (free)